Eaton SPI9000 User Manual download pdf (Page 4)

9000X AF Drives

ii 9000X AF Drives

MN04001004E—May 2011 www.eaton.com

Support Services

The goal of Eaton is to ensure your greatest possible satisfaction with the operation of our

products. We are dedicated to providing fast, friendly, and accurate assistance. That is why

we offer you so many ways to get the support you need. Whether it’s by phone, fax, or

e-mail, you can access Eaton’s support information 24 hours a day, seven days a week.

Our wide range of services is listed below.

You should contact your local distributor for product pricing, availability, ordering, expediting,

and repairs.

Web Site

Use the Eaton Web site to ﬁnd product information. You can also ﬁnd information on local

distributors or Eaton’s sales offices.

Web Site Address

www.eaton.com/drives

EatonCare Customer Support Center

Call the EatonCare Support Center if you need assistance with placing an order, stock

availability or proof of shipment, expediting an existing order, emergency shipments, product

price information, returns other than warranty returns, and information on local distributors

or sales offices.

Voice: 877-ETN-CARE (877-386-2273) (8:00 a.m.–6:00 p.m. Eastern Time U.S. [UTC –5])

FAX: 800-752-8602

After-Hours Emergency: 800-543-7038

(6:00 p.m.–8:00 a.m. Eastern Time U.S. [UTC –5])

If you are in the U.S. or Canada, and have OI or PLC questions, you can take advantage of our

toll-free line for technical assistance with hardware and software product selection, system

design and installation, and system debugging and diagnostics. Technical support engineers

are available for calls during regular business hours.

Drives Technical Resource Center

Voice: 800-322-4986 or +1 828-651-0984 (8:00 a.m.–5:00 p.m. Central Time U.S. [UTC –6])

Fax: +1 920-262-6070

e-mail: [email protected]

For Customers in Europe, Contact:

Eaton Industries GmbH

Electrical Sector

After Sales Service

Hein-Moeller-Str. 7-11

D-53115 Bonn

Phone: +49 (0) 228 6 02-3640

Fax: +49 (0) 228 6 02-61400

Hotline: +49 (0) 180 5 223822

e-mail: [email protected]

www.moeller.net/aftersales

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Eaton SPI9000 User Manual Page 4

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