Eaton POWERWARE 9315 Instruction Manual download pdf (Page 125)

14−3

EATON Powerware 9315 Parallel Capacity/Redundant System

164201150 Rev. E www.powerware.com

14.3.2 Call Out

The Call Out function contains programmable alarms (setup by service personnel)

and status events (refer to Chapter 12, Responding to System Events"). The

notification groups tell the SBM to notify a remote computer or pager for each

selected event. Refer to the Configuring the Modem" section of this chapter for

information on the modem configuration. Refer to the User-Selected Events"

section of this chapter to note which events are designated as group one or two.

These events are selected when the SBM is purchased. The Call Out function

activates as follows:

• A SBM alarm or notice occurs that is programmed to cause a Call Out.

• The SBM takes the modem off the hook and sends a command to the modem

to call the notification groups (phone numbers) required. The phone numbers

are stored in the modem only. The command sent to the modem for group one

is ATDS0" and ATDS1" for group two. This allows the user to program the

desired phone numbers into the modem.

• The SBM logs a successful notify to the event log when the remote computer or

modem answers and leaves an event message with the following format.

nnn<space>mmm<LF><CR> where:

nnn =UPS_Remote_Notification−Default (40 characters maximum)

<space> =ASCII space character (0x20)

mmm =Event message for notice or alarm (40 characters maximum)

<LF> =ASCII line feed character (0x0A)

<CR> =ASCII carriage return character (0x0D)

If calling a pager service and the service answers, the modem can delay

momentarily and before dialing the pager number. Refer to Configuring the

Modem to Call a Numeric Pager" section of this chapter for more information.

NOTE: Because the pager service is not a modem, the SBM does not know if its

message got through; therefore, the SBM continues to call the pager service

for a programmed number of times or until a call-in reset is performed or the

key on the front panel is reset. An unsuccessful notify event is logged into

the SBM event log for each attempted call out.

If the phone number that the SBM is calling does not answer, the SBM delays for a

time period (programmable from 1 to 60 minutes) and then reattempts the call. If

answered, the SBM ceases further attempts to call. Each unsuccessful attempt to

call causes an unsuccessful notify event to be logged into the SBM event log.

If both call groups are active, the SBM alternates between calling the groups.

The Call Out process can be terminated at any time by calling into the SBM and

sending the reset command (press and hold [CTRL] and press [R]) or by turning

the key switch on the front of the SBM.

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Eaton POWERWARE 9315 Instruction Manual Page 125